![]() Its odd that I have no email registered and But alternate email has one of my alternate emails showing in it. In "Contact Details" > Email: this is blank. Some things I have noticed in the online system:ġ) Clicking "Personal Info" takes me to that section. This seems like a user accounts disconnection between your two systems. When I try to load the software on my Windows 10 laptop, I get: "That Microsoft Account doesn't exist. I am logged into the Office 365 website right now and fully able to log in with this username(email) and password. ![]() I don't know why this conversion ever happened but you guys did it. ![]() I assume the previous format was a simple *** Email address is removed for privacy *** The email format now is: *** Email address is removed for privacy *** (i changed it to myname and mydomain for this example). Problem: Office 365 Windows 10 "app" software does not recognize the email I log into the Office365 website successfully with.Ĭomment: At some point you guys converted my standard looking email account to a wonky new format I did not pick myself.
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